TERMS & CONDITIONS FOR NON COMPREHENSIVE AMC
- Payment will be 100% in advance for one year
- This Contract extends only to the problems arising out of normal functioning of the equipment and does not cover breakdowns arising out of, whether partly or wholly, misuse of the equipment, or its use under environmental conditions not prescribed by Simplisol Technologies Pvt. Ltd. or unsuitable for electronics equipment or arising out of any circumstances not normal. The agreement specially excludes damages caused due to fire, theft, riots, accidents and other exceptional circumstances. Simplisol Technologies suggests that the customer cover the machines by an insurance policy for such contingencies.
- Simplisol Tech engineer shall endeavour to attend the service call the same day if the call is registered before 10 am or else the next day within 24-48 hours between Monday to Saturday.
- The customer shall not directly, or indirectly open, alter, try to tamper or in any way do any act which will result in intruding with the internal operation of the system and peripheral units (except routine input/output, data processing) and do any modifications to the configuration supplied by Simplisol Tech without the presence of the Simplisol Tech engineer and/or without written prior approval of Simplisol Tech.
- No person other than authorised personnel of Simplisol Tech shall have the authority to alter or change any item in the system or peripheral unit during the period of the contract.
- The Contract will be considered null and void and System warranty automatically stands terminated without any financial obligations if the customer permits a third party to undertake repairs etc., or makes any modifications, change of locations, alterations of any sort without prior written consent from Simplisol Tech.
- For any failure of component(s), repair or service will be free but component cost will be charged at actual rates. If the component is not available in the market, Simplisol Tech may recommend and upgrade, which the client will have to replace at his own cost, expeditiously.
- Simplisol Tech shall not disclose to any one, any information of confidential nature which might have come to our knowledge in the course of the contract in whatsoever manner, which may adversely affect the interest of the client.
- Maintenance of equipment to be provided at the specified location only and within Goa boundary limits.
- The customer will permit our engineer to have complete access to the system and provide necessary manpower assistance.
- Any part/parts replaced in the regular course of maintenance shall become the customer’s property. Similarly, the part/parts removed shall become the property of Simplisol Tech.
- The contract charges will remain firm till completion of the contract period and the prevailing rates at the time of renewal shall be applicable.
- Both the parties shall not be liable to each other for delay in or failure of the performance of the respective obligations due to causes, contingencies, or circumstances beyond their reasonable control, such as act of God, change in Govt. policy, accidents, strikes etc.
- The customer shall not be entitled to assign this service arrangement or any benefit or interest here in to any other person or external agency without the prior written consent of Simplisol Tech. during the period of contract
- In case of breach in the terms, either party has the right to terminate the contract giving one month’s prior notice.
- The above conditions are subject to change from time to time and the then current conditions would apply at any point of time.
- If any component – software or Hardware are purchased from vendor other than Simplisol Tech, the cost of installation / support will be chargeable to the client.
We have encountered instant and precise calibration services through Simplisol Technologies Pvt. Ltd. They use advance instruments & technology for calibration and get the work done in time. We recommend them for all industries for their excellent services……
M/s Goa Carbon Ltd
Nessai, Goa, M/s Goa Carbon Ltd